FREE UK Delivery on all orders £50 and over!  FREE Click & Collect, always!

Delivery


 

PACKAGING
We believe that single-use plastic is crap and we avoid using it whenever we can! We proudly send all our products out in 100% zero-waste materials without any plastic tapes/labels/stickers/bubble wraps etc..! We use only cardboard boxes, paper fillings, cornstarch pellets and paper tapes/stickers that are recycled, recyclable, biodegradable or compostable!
Please #gozerowaste ♥

LEAD TIME
Our usual lead time is 2-3 working days or 3-5 days during busy times such as Valentine's & Mother's day, Easter, Christmas... We will prepare your order as soon as possible then send it with your chosen shipping method. If you have an urgent order, please choose 1st Class shipping and mention "please hurry" in the checkout notes. We would be happy to speed up the prep of your order if we can.

CLICK & COLLECT
If you are local to us and would like to collect your order, then please select the free local pick-up option at checkout. You will receive instructions via email once your order is ready for collection.

Our workshop is located at:
Old Dairy Barn
Flamstone Street
Bishopstone
SP5 4BZ 

View on Google map
 
UK SHIPPING
Standard Delivery £3.95 (despatched within 3-5 working days)
1st Class Signed Delivery from £6.95 (1-2 working days - order before 11am for next day despatch)
Over £50 standard shipping is FREE

INTERNATIONAL SHIPPING
  • We currently ship to most European countries (see full list below).
  • Prices are calculated at the checkout and start from £12.55.
  • All parcels shipped to outside of the United Kingdom are considered International parcels and will be sent with a Tracked service. 
  • Full address and valid phone number is required for us to be able to arrange international parcels. To avoid any delays, please don't forget to leave these details at the checkout. 
  • Depending on the volume and weight of your parcel, additional charges may apply to be able to dispatch international parcels, if you do not agree to pay these we reserve the right to cancel your order.
  • International parcels are usually dispatched within 3-5 working days.
  • Our couriers do not deliver to PO Box (Post Office Box) addresses.
  • Customs or import duty fees may be charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges, and cannot tell what the cost would be, as customs policies and import duties vary widely from country to country. Please check possible fees in your country before placing an order. 
Europe: From 1st of June 2021 our webshop have been reopened for most European countries.
We currently ship to: Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Greenland, Hungary, Iceland, Ireland (Dublin), Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden & Switzerland.

Austria: please order/shop directly from Flânage in Salzburg.

USA & Canada: we take private orders from USA, Canada and some other, non-EU countries. Shipping cost is starting at £19.95 using Royal Mail Tracked service. To place an order please email us at hello@chalkevalleysoaps.co.uk