Online Course Terms and Conditions
Grab a cup of tea and settle in - this section may not win any awards for excitement, but it’s essential reading! These terms and conditions are designed to keep everything running smoothly while you enjoy your soap-making journey with us. Think of them as the fine print that protects both you and Chalke Valley Soaps. So, buckle up for some important (yet thrilling) details!
What Comes with the Pre-Order
By pre-ordering the course during the pre-launch phase, you will gain access to an exclusive preview of the course structure, including:
• Module Titles: A full overview of the course framework.
• Lesson Titles: A detailed breakdown of the lessons included in each module.
• Our Student Community: You'll get an instant access to a vibrant forum where our students can connect, share ideas, and discuss topics related to the course. Our team will also be actively participating to answer questions and support discussions.
Important Note: Pre-order participants will not gain access to the actual lesson content until the official course launch in early 2025. This early access is designed to give you a sneak peek at the course layout and ensure you’re ready to dive into the lessons when they become available.
Pre-Launch Course Access and Duration
As part of our pre-launch offer, students who enrol will receive access to the beta version of the course at a special early-bird price. During this phase, students are encouraged to ask questions and provide feedback to help us shape the final version of the course.
- Access Period: Pre-launch enrolment comes with two years of guaranteed access to all course materials from the official launch date. This includes any updates or additional content added after the course has been finalised.
- Updates and Content: Any questions or suggestions provided during the pre-launch phase may be integrated into the final course. Pre-launch participants will receive access to all new content added post-launch at no extra cost.
- Changes in Access: While we strive to offer a fair duration of access to the course, circumstances may arise that limit long-term availability. We reserve the right to adjust the access period, but pre-launch students will always have at least two years of guaranteed access. Should any changes occur, we will make reasonable efforts to communicate these in advance.
Course Access and Duration (after launch)
Upon purchase, you will create an account to gain immediate access to our online learning platform. You can access your course materials anytime, anywhere for a duration of one year from the purchase date. While access is granted for this one-year period, you can revisit the materials at your convenience. After this period, access may be subject to change, but we will communicate any updates in advance.
Access Period
This course comes with guaranteed access for one year from the date of enrolment. While we strive to offer lifetime access, circumstances may change, and one year provides reliable access to all course materials. We will do our best to extend access beyond this period, should it be needed.
Course Content and Materials
The content of our online courses may be updated or modified by Chalke Valley Soaps at any time. The platform includes course materials in various formats (text, PDFs, videos, images, and graphics). You may download and print selected content, which is copyrighted, for personal use only.
Technical Requirements
To access the course, you will need a stable internet connection and a device capable of displaying videos, PDFs, and other multimedia content.
Mobile App Access
A free mobile app will be provided that allows you to access your course materials conveniently on your phone. The app can be downloaded separately and provides an easy way to learn on the go, ensuring you can engage with the content anytime and anywhere. Please note that while the app enhances your learning experience, a secure online connection and compatible devices are still required to access the course content.
Support & Queries
While the course is automated, support is available for any technical or content-related questions. Please reach out via email for assistance.
Techniques & Designs
The designs, techniques, recipes, and approaches taught in our online courses are the intellectual property of Chalke Valley Soaps. You are authorised to use these for personal or business purposes, but they cannot be reproduced for teaching or shared in other courses/workshops without prior permission. All online course materials, including content on our website and social media, are protected by copyright.
Cancellations & Refunds
Due to the automated nature of the course, all purchases are final and non-refundable.
Intellectual Property
All content remains the intellectual property of Chalke Valley Soaps. By purchasing our course, you are "hiring" the content for unlimited personal use only. Redistribution, sharing, or copying of the materials beyond personal use is strictly prohibited.
Liability
Chalke Valley Soaps cannot be held liable for any loss or damage resulting from the use of course materials. Our liability is limited to the purchase price of the course.
Privacy
Your personal information is treated confidentially and will not be shared with third parties. We may use your information for internal marketing purposes, and company names may be referenced unless otherwise agreed.
Chalke Valley Soaps Ltd is a registered company in England under registration number 14105829.
Please don't hesitate to reach out to us if you have any further questions or concerns.